Responsible Gaming

Gambling involves risk, and there is no guaranteed way to win. Every wager can result in a loss, regardless of previous results, personal experience or the outcome of earlier games. Chance-based games are not affected by patterns, systems or beliefs that a win is due. Avoid treating gambling as an investment, a source of regular income or a solution to debt and other financial concerns.

Before you play at Betonred Casino, decide how much money and time you are comfortable spending. Consider this amount an entertainment expense and only use money that you can afford to lose after essential costs have been paid. Do not use rent, mortgage payments, household bills, education costs, emergency savings or borrowed money for gambling.

Practical ways to stay in control

• Set a spending limit before you start and stop when that limit is reached.
• Set a time limit and take regular breaks away from the screen.
• Keep a record of deposits, wagers and losses so your gambling remains visible.
• Never chase losses by increasing stakes or continuing for longer than planned.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
• Do not borrow money, sell belongings or use credit to continue gambling.
• Keep gambling separate from essential household finances.
• Talk openly with someone you trust about your gambling habits.
• Do not gamble to celebrate a win or to change your mood.
• Remember that taking a break is always an appropriate choice.

It can also help to remove saved payment details, avoid gambling-related advertising where possible and use device or browser tools that limit access to gambling websites. If you share financial responsibilities with another person, consider discussing your planned entertainment budget before you play.

Betonred Casino may provide account features intended to help players manage their gambling. Depending on the service and the options available, these may include deposit limits, wagering or spending limits, session reminders, time-outs, temporary breaks, account restrictions and self-exclusion. The availability, operation and conditions of these features can vary, so review the information displayed in your account and use the relevant settings before you play.

Choosing a limit

A limit should be realistic, affordable and based on your personal circumstances. Set it before gambling rather than after a loss or during an emotional moment. A limit is most effective when it covers the full period you choose and includes all gambling activity you undertake through the account. If you reach your limit, treat it as a signal to stop rather than a reason to increase it.

Taking a break or self-excluding

If you feel that gambling is no longer enjoyable or manageable, use an available break, restriction or self-exclusion option. A temporary break can create space to review your habits, while self-exclusion is a stronger step intended to prevent access for a chosen period or in accordance with the applicable process. Do not open another account, use another person’s account or ask someone else to gamble on your behalf during a restriction or self-exclusion period.

If you want to apply a restriction, cannot access a setting or need help understanding an available option, use the support channel provided on the website. For your protection, account requests may require verification. Restrictions may not apply immediately to activity that has already occurred, so stop gambling while your request is being reviewed and follow the instructions provided.

Protecting young people

Gambling services are intended only for people who meet the applicable minimum age requirements. Do not allow children or other unauthorised people to use your account, payment methods or gambling device. Keep passwords private, use device security features and log out when you finish. If you believe a young person may have accessed an account or gambling service, stop the activity and seek assistance promptly.